At the start of your relationship with me, you can expect an informed and compassionate response to your phone call or email. Initial consultations are free. I understand that a timely response is crucial for you, and I want to make sure that you know what to do, what to say, and where to turn for answers. I will provide information, answers, and guidance during your first contact with my firm. If I can’t help you, I can refer you to someone who can, with no cost to you for the referral. You will not be alone. I will have an in-depth conversation with you at the beginning of my representation of you, knowing that most people have not needed to contact a lawyer before. In short, I will make the experience as comfortable as possible for you.